FAQ
Shipping
What Shipping Methods Are Available?
Currently we got delivered through Shopee. Please visit our shopee site.
Do You Ship Internationally?
Currently only within Malaysia
How Long Will It Take To Get My Package?
Since Our shop is located at Sarawak, and the delivery is handled via Shopee, the delivery time will be around 3-5 day within Sarawak; 7-10day for Sabah & Sarawak for flight shipping
For Sea Shipping, it will take longer which will be at least 3 weeks depend on location
Payment
What Payment Methods Are Accepted?
Through Shopee, which include ShopeePay, Card Payment, Online Banking etc.
Is Buying On-Line Safe?
Safe as we handle delivery through Shopee
Order & Returns
How do I place an Order?
Through Shopee. Select the items you wish to order. After that you will be directed to the payment website. Once done we will preparing to ship your order as soon as possible.
How Can I Cancel Or Change My Order?
Through Shopee, you can Cancel or change your order before we done preparing the order
Do I need an account to place an order?
You will need a shopee account.
How Do I Track My Order?
Through Shopee, Once start shipping, Shopee will provide a tracking number
How Can I Return a Product?
Through Shopee, if received faulty or wrong products, can click return or refund before choosing order received